Refund policy
Return & Exchange Policy – Daily Choice PK
At Daily Choice PK, we want you to have a smooth and reliable shopping experience. If you receive a damaged, defective, incorrect, or significantly different product, you may be eligible for a return or exchange under the policy below.
Return & Exchange Eligibility
We accept return or exchange requests within 7 days of delivery in the following cases:
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The product arrives damaged or defective.
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You receive the wrong product.
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The product is significantly different from its description or order details.
To be eligible, the product must be unused and in its original condition, packaging, and accessories where applicable.
Non-Returnable Items
For hygiene and safety reasons, certain products cannot be returned or exchanged once they have been opened or used, including:
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Beauty and personal care devices, such as IPL Hair Removal Devices, Blackhead Removers, and Hot Air Brushes
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Makeup wipes and opened skincare or personal care products
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Baby care products, unless the item is received damaged or defective
How to Request a Return or Exchange
Please contact Daily Choice PK within 7 days of receiving your order through WhatsApp or email.
Please provide:
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Your order number
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A clear description of the issue
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Clear photos or videos showing the product and the problem
Our team will review your request and, if approved, guide you through the return or exchange process.
Exchanges are subject to product availability. If the same product is unavailable, we may provide an appropriate alternative or another available solution.
Return Shipping
If the return is approved because the product was damaged, defective, incorrect, or significantly different from the product description, Daily Choice PK will guide you regarding the return shipping process.
Returns requested for reasons other than an approved product issue may be subject to applicable return shipping charges.
COD Orders & Refunds
For Cash on Delivery (COD) orders, approved refunds will be processed through bank transfer after the returned product has been received and inspected.
Refunds are generally processed within 5–7 business days after the return has been approved and completed.
Important Note
Please inspect your order when you receive it. If there is any issue with your product, contact us as soon as possible within the 7-day return and exchange period.
Daily Choice PK reserves the right to reject a return or exchange request if the product does not meet the eligibility requirements mentioned above.
Contact Us
For return or exchange assistance, please contact us:
WhatsApp: +92 332 9361939
Email: support.dailychoicepk@gmail.com
Daily Choice PK – Your Daily Essentials, Delivered